All ready to wear engagement rings may be returned for a full refund, provided they are returned in their original condition and packaging within 30 days of the original purchase, please see below what steps to take.
There are NO REFUNDS or exchanges for bespoke commissioned jewels, collection wedding rings or collection engagement rings, as these items are made to order and specially manufactured to your requested specifications. However, if the item is found to be faulty, Lebrusan Studio reserves the right to repair the item first or re-make the item for you.
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All silver jewellery from our collections maybe be returned unless it's a bespoke jewel, just follow the steps below.
Full priced items must be returned within 30 days of original purchase.
Non-full priced items must be returned within 14 days of original purchase.
*Refunds from within the UK are free of charge. Once you've posted your package please email us with proof postage cost, and we'll issue a cheque for you for the claimed amount.
**Postage for EU and international returns and exchanges is non-refundable. The postage will be at the cost of the customer.
Purchases must be returned exactly as they arrived. Please ensure that items are returned in their original packaging with proof of purchase and a clearly written RAN number, provided by Lebrusan Studio.