FAQ (mini)

How long will my order take to arrive?
If you've purchased a silver item, we aim to post your order within three to five working days. Our wedding bands and engagement rings usually take around six weeks from the order date to be made, but if you need yours sooner then please let us know and we'll see if we can meet your deadline. We endeavour to provide an exceptional, personalised and friendly service to all our clients.
Do you have a showroom where I can try your wedding and engagement rings?

If you'd like to see our jewellery's extraordinary craftsmanship in person or try some rings on for size, come and visit us at our Brighton showroom. Tucked away in a beautiful converted church, distanced from the hustle and bustle of urban life, our studio is the perfect location to get inspired and make some big decisions. We can take appointments here on most weekdays and the occasional weekend.

If you're unable to visit us here by the seaside, we're more than happy to meet with you in London. We're in the capital most Wednesdays, and two of our favourite places to meet are Searcy's Champagne Bar in St. Pancras Station or The Fence in Farringdon.

How will I know if my chosen item is ethically sourced?

At Lebrusan Studio we use recycled, Fairtrade and Fairmined metals and ethically sourced stones for the vast majority of our jewellery. Most items from the Bridal Collections are ethically sourced and you'll find detailed descriptions of the creation process and materials used on the individual pages for each item in our collections. We're always on the look for new ethical materials available to the market.

I cannot find my size in your website, What if my finger size is bigger or smaller, can you also make it?

Yes, we also make larger and smaller sizes - just drop us an email for a quote and advice on how to go about ordering. Requests for smaller sized rings will be quoted at the same price as the smallest ring size available on the website. Larger sizes tend to be a little more expensive.

Are the wedding/engagement rings available in a matt or hammered finish?

Yes they are. Simply select the "polish" option and drop us an email with your order number, specifying whether you'd like your ring with a matt or hammered finish. 

Is there any difference in colour between recycled gold and Fairtrade gold?

No, for both yellow and white gold, the colour will be the same. There are some differences between 9ct and 18ct gold, though - see the next point.

Is there any difference between 9ct gold and 18ct gold?

Yes. The difference is metal hardness; 9ct is softer and thus slightly less durable than 18ct. There's also a difference in colour when it comes to yellow gold; 9ct yellow is always slightly whiter than 18ct. We always recommend 18ct gold for wedding and engagement rings, as these are everyday pieces that must be able to withstand wear and tear. 

Can you make platinum wedding bands?

Yes, we can. Just drop us an email stating the design you like and your ring size, and we'll send you a quote in return. We can make your ring using standard or Fairtrade platinum; just let us know which you'd prefer. The price for platinum bands is approximately 50% more than 18ct gold.

Can you make palladium wedding bands?

Yes, we can. Palladium is a white metal similar to 18ct gold in look, and it's becoming increasingly popular for men’s rings. It's more affordable and lighter in white than gold, and is perfect for 4mm, 5mm or wider bands. Just drop us an email stating the design you'd like along with your ring size, and we'll send you a quote. The price for palladium bands is approximately 25% less than 18ct gold.

Will I be allergic to your wedding bands?

It's very rare to be allergic to gold, as most individuals are only allergic to silver, but it is a possibility. To try and avoid allergic reactions, our white gold bands are made using an alloy of Palladium, a very pure metal, which very rarely causes allergies. 

Where will my jewellery be made?

Most of our bridal collections are made in small workshops in Hatton Garden, London's jewellery quarter. Our filigree jewellery is made by skilled artisans in Spain who have been making filigree their entire lives.  Read more about how we work here.

How does the Arabel Lebrusan Bespoke Service work?

It's very simple. Take a moment to visit our Bespoke Service Examples page and if you like any style, drop us an email outlining what it is you’re after. It's always helpful if you indicate your budget and time frame. Some periods in the year are extremely busy for us, so please allow enough time; 8-12 weeks should be sufficient. You can view a detailed explanation of the bespoke service here

How much does your Bespoke Service cost?

It all depends on the design, but we usually start our bespoke service at around £950. We only create bespoke items in 18ct gold (unless it is a large bespoke silver cuff you are after - we love making those!)

What can I do if I have other questions?

Just drop us an email (office@lebrusanstudio.com), send us a text (0794 694 2350), or give us a call (01273 508714). Arabel personally responds to the majority of enquiries, though you may reach another member of the team. Either way, we will endeavour to answer you as soon as possible - most enquiries are usually responded to within a day.